Iliad, like the other large Italian operators, also participated in the consultations that led to the recent resolution AGCOM about him blocking of VAS services.
The resolution of February 5, 2021, the number 10/21 / CONS, in fact has reached the end of the public consultation started in August 2020, with the aim of block premium services activated via SMS, MMS and data traffic and provide a unique scheme for the secure activation of the same, at the express request of customers.
In this sense, it should be noted that Iliad is one of the operators (the only network operator) that for some time already foresaw the blocking of VAS services when activating the SIM, similar to Kena Mobile, I have. and Very Mobile and other virtual ones.
Note that premium services, also called “cousin” the “Satisfy”, Am payment services offered by third parties via SMS and data connection, which offer, for example, horoscopes, games, streaming videos and music, news, weather forecasts, ringtones or other services through a one-time payment or with a recurring subscription.
In public consultation launched by AGCOM, Iliad participated to provide its suggestions and responses to the Authority’s forecasts on measures to be taken to increase the level of security by and consummatori.
With reference to default block, the operator had specified provide only premium services a drink it can be activated by sending SMS to numbers in the tenth decade, while no services that can be subscribed through the web and subscription services have been provided.
Iliad had then declared to activate the default lock on all your users and make available on the personal page the possibility of Automatically manage the blocking and unlocking of value-added services.
Therefore, the Iliad has immediately shown that it is accept the application of a default lock on all subscription services It can be activated via SMS, as well as via the web, and on the need to configure different channels to activate and deactivate the lock.
Regarding the services instead a drinkAccording to the company, these would not lend themselves to unconscious activations, since for their activation the user must perform very specific actions, such as sending an SMS containing a specific word.
As to Double OTP (One Time Password, or the PIN specifically requested for verification), Iliad was one of the operators who shared AGCOM’s proposal (where other operators considered that only one OTP was sufficient to guarantee the required security standards) propose to increase security by sending two unique passwords through two different channels, for example by SMS or email, or alternatively by creating an App that generates the necessary code at the user’s request.
Those presented so far are the ideas and contributions provided by Ilíada, which the Authority examined and evaluated together with those of all the other operators and other parties that responded to the public consultation, before drafting the definitive measures that come into force with the new resolution. and which will be briefly summarized below.
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In this sense, AGCOM resolution sanctioned the premium service activation lock by subscription, both for new SIMs and for all those already active, for all the services they provide the provision of digital content provided both via SMS and MMS (from decade 4) and by data connection in mobile networks.
Result excluded from the call except only certain servicesnamely, televoting, solidarity donations and political parties, banking services, mobile ticketing for public transport and parking, private postal services and universal postal services, certified electronic delivery services and certified email.
The lock will be activated by default for both new and existing clients, but the same will be activated for the latter 30 days after receiving the informational SMS in question, if the user does not decide to communicate a different will.
For proof of consent, the mobile phone number is entered, followed by a when activating services One-time password (OTP) of at least five digits, that the client must enter manually on the landing page.
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