Hello, I have the following problem, when I turn on the PC, the screen stays black and the red CPU LED on the motherboard turns on permanently.
Peripherals like mouse and keyboard can’t be operated either, and no matter how long you leave the PC on, nothing happens.
But as soon as I press the reset button, the PC boots normally and can also be used normally.
Since I don’t have any advice anymore, I’m hoping someone here can help me, as it bothers me quite a bit.
I can’t explain where the problem is coming from because I haven’t changed anything in the system.
The only thing I had done before the problem started was a windows update and then I shut down the PC normally.
Then the next day this problem occurred, but I don’t imagine that’s why, since the PC isn’t doing anything before the OS.
Also, I use Linux Mint as my main operating system and only use Windows to play games.
Peripherals like mouse and keyboard can’t be operated either, and no matter how long you leave the PC on, nothing happens.
But as soon as I press the reset button, the PC boots normally and can also be used normally.
Since I don’t have any advice anymore, I’m hoping someone here can help me, as it bothers me quite a bit.
I can’t explain where the problem is coming from because I haven’t changed anything in the system.
The only thing I had done before the problem started was a windows update and then I shut down the PC normally.
Then the next day this problem occurred, but I don’t imagine that’s why, since the PC isn’t doing anything before the OS.
Also, I use Linux Mint as my main operating system and only use Windows to play games.
Here is an overview of all the hardware:
- Processor: AMD Ryzen 9 3900X
- MB: MSI MPG x570 Gaming Pro Carbon Wifi
- RAM: 64GB G.Skill Trident Z Royal Silver (3600MHZ)
- OS: Linux Mint (latest version) / Windows 10 Pro (latest version) [Dual Boot]
- GPU: MSI GeForce RTX 3080 SUPRIM X LHR
- Power Supply: Corsair RM 750x White Edition
- HD/SSD: Samsung 970 Evo Plus 500 GB (for OS), Samsung 970 Evo Plus 1 TB (for software and games), WD Blue 4 TB (data and backup)
What I have already tried:
- BIOS update to the latest version
- BIOS reset (clear CMOS)
- RAM individually as other RAM
- Graphics card swapped for Sapphire Radeon RX 5700 XT Nitro+ Special Edition
- Hardware tested on another PC (fully functional)
- BIOS setup is mostly auto because I don’t need an OC
- XMP profile changed or turned off
- All connections verified and CPU installed/removed and new WLP applied
The PC worked without problems before said shutdown, the 8PIN socket on the MB was not forgotten and, as I said, nothing was changed.
Also, the PC works normally after reboot and the LED also turns off.
I would be very grateful if someone here could help me.
If you have any further questions, I am of course available.
Sincerely
me 🎩
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