This information is obtained from an email update sent by Chimicles Schwartz Kriner & Donaldson-Smith LLP, a law firm affected by the reported Joy-Con drift.
Thanks to redditor Middle scone, The email was published with the request. Posted by mittenscone on subreddit r / Nintendo Switch, Here is the email (errors and everything):
“Thank you for contacting the law firm regarding the Nintendo Switch Joy-Con Drift proceedings. We have a video clip from a Nintendo Switch owner like you as a way to voice the Joy-Con drift problem you have experienced. We’re working on putting together a montage of Nintendo, which helps answer Nintendo’s argument that this isn’t a real problem or causes any inconvenience to anyone.
To humanize and demonstrate these issues and their impact on consumers, please submit a short (less than 90 seconds) video explaining the Joy-Con drift experience to help prosecute the proceedings. Your controller. You can record it on your phone and email us the video. We plan to put together a video of the results from all the consumers we contact and share it with Nintendo lawyers and company representatives. If applicable, the video should explain the following:
- Start by identifying why you first bought the Switch, or details about your long-standing Nintendo fan background (if applicable).
- Describe any issues or issues related to the JoyCon controller drift issue.
- If you have multiple repairs and have had to contact Nintendo several times, please explain if you ultimately succeeded. Provides details on how long you estimate you’ll need to spend calling them, the number of replacement Joy-Cons you’ve received, and if any of them failed again (and what happened if they failed). please.
- If you want to let Nintendo know how this affected your confidence in the Nintendo brand and the likelihood of buying another Nintendo product again, you are free to express those feelings.
Please send the video to [email protected] by Friday, October 16th. If you have any questions, please feel free to contact us.
We apologize for the inconvenience, and thank you for your cooperation. “
It is a specific sentence that attracts everyone’s attention. “This will help us respond to Nintendo’s discussions. This is not a real problem Or Doesn’t bother anyone.. “
For those who had to send Joy-Con for repair (and “Free repair(Change) And if you wait a few weeks to receive their controller, they will ask you differently about their defenses.
The reason Chimicles is seeking a testimonial is due to the current circumstances of the case. The judge who oversees the proceedings has declared that it will be decided by arbitration. In arbitration, both parties present the discussion to the third party making the decision. Generally, these third parties (arbitrators) are considered lawyers, retired judges, or “experts” in their field.
The best approach to presenting a strong attack is to gather as many witnesses as possible and give their direct explanations.
With over 61 million Nintendo Switch units on sale, there are many stories that could lead arbitrators to discover Nintendo’s faults and redesign Joy-Con.