Apple’s new iPhone 12 series sells like pancakes, but millions of potential upgraders should now ignite.
Discovered by MacRumorsMany users report that the SMS messaging on the new iPhone 12 model is broken. Complaints can range from being unable to send or receive SMS, missing messages in group chat, or not receiving SMS messages. This issue also seems to apply to some older models.
“@AppleSupport When will the iPhone 12 Pro issue where I and most other iPhone 12 Pro users do not receive SMS texts be fixed?”- Source
“I can confirm that this is true. I have an iPhone 12 Pro Max, missing about 1/3 of the text in the green bubble group chat. My wife uses an iPhone X with iOS 14.2. And she hasn’t missed anything. “- Source
“Hey @AppleSupport I just got a new iPhone 12 pro max, but I haven’t received an SMS message. Can you help me?”- Source
“When will the bug that causes me not to receive all SMS text messages be resolved? I have been using my iPhone for 10 years and am trying to return this iPhone 12 Pro.”- Source
“@AppleSupport has a big fix for the iPhone 12 not receiving text messages for SMS groups? This is becoming very annoying.”- Source
“@AppleSupport will fix an iMessage / text issue on the iPhone 12. I’m really sorry that 25% of my text is missing.”- Source
“I haven’t received any text notifications since I updated my phone. @ Apple is in great trouble.”- Source
“@AppleSupport Um, what’s happening with the SMS text? You’ll receive an SMS text like 24 hours later.”- Source
@AppleSupport Text message notification bug needs to be fixed. Ever since I downloaded iOS 14, I’ve been missing out on important text messages. – Source
Interestingly, some older iPhone owners seem to have this problem bubbling under the surface. Introducing iOS14.. However, the problem seems to have spread only with the launch of the new iPhone 12 model. Apple hasn’t recognized it yet.
“I have trouble tickets for Apple and Tmobile, but nothing yet from either. I escalated to engineering, but I haven’t heard anything. Apple’s technology is very much that it’s their problem. I was skeptical, but it’s very widespread. “- Source
I’ve contacted Apple and will update this article as soon as I get a reply. In the meantime, given the serious consequences of not receiving SMS messages ( Two-factor authentication), Buyers considering the iPhone 12 model are advised to postpone the purchase until this is fixed.
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