Thursday, June 20, 2024

How to block your WhatsApp account if your cell phone is stolen


One of the first things you have to do is call your operator to lock the SIM.

One of the big concerns is that your cell phone is stolen or you lose your SIM card and you lose access to one of the communication platforms that are most used today.

Therefore, WhatsApp released a guide of steps to prevent other people from seeing your stored conversations, photos and documents.

The first thing a user who goes through this similar situation has to do is call the telephone operator to block the SIM card; This will also protect all other apps from being able to log in with your WhatsApp account on other devices using wi-fi.

The stolen or lost phone number with the international code must be attached to the body of the e-mail. Subsequently the telephone number with the internal area code. If it is from another country, it must be sent with the international prefix plus the telephone number.

With these data, WhatsApp will deactivate the account of any connected device, and as in theory the SIM should have already been deactivated (after a complaint to the local operator), they will not be able to reactivate it. Once the new SIM is received, WhatsApp can be activated again on a new cell phone and start using it normally.

An important clarification is that WhatsApp does not allow two devices to be connected at the same time. So, if someone received the 6-number password to reactivate the account, you have to log in again on the new phone and remove the other person from yours to recover the account, explains the newspaper La Nación on its web portal.

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Ebenezer Robbins
Ebenezer Robbins
Introvert. Beer guru. Communicator. Travel fanatic. Web advocate. Certified alcohol geek. Tv buff. Subtly charming internet aficionado.

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