Apr 26, 2021 22:00 GMT
According to the plaintiffs, the company is misleading the buyers, which entails unforeseen and additional costs for them.
Apple is facing a class action lawsuit, filed in the state of New York (USA), which claims that the company has exaggerated in its advertising campaigns the water resistance capacity of its iPhones, informs AppleInsider.
The plaintiffs contend that the rating given to iPhones in this regard is “poorly rated.” They allege that Apple does its endurance tests with pure, static water, rather than salt or sea water. “That means that consumers who stand on the edge of a pool or the sea and their devices are temporarily splashed or submerged will be denied coverage, because the water contained chlorine or salt,” the lawsuit states.
The iPhone 7 was the first to include a water resistance guarantee. The current iPhone 12 has an IP68 rating, which is to say that it can stay at a “maximum depth of 6 meters for up to 30 minutes.”
The lawsuit cites examples where an iPhone failed in a swimming pool, in seawater, or after falling into a soap solution. The complainants believe that Apple is misleading buyers, which entails additional costs for the latter. They demand that the company make adjustments to the description of its smartphones and repair damages to those who have suffered losses due to such reason in the state of New York.
It is not the first time that Apple’s water resistance claims have been attacked by users. In November 2020, the Italian Antitrust Authority fined Apple 10 million euros ($ 12 million) for misleading consumers by boasting of exaggerated capacity and then denying the respective guarantee payment.
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