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Windows 10

Windows 10 update disrupts sound quality

Several issues have arisen after the latest Windows 10 updates, particularly version 20H2 or the October 2020 update.

Microsoft recently game performance issues confirmed that it was aware and implemented a server-side solution for the affected computers. Now the reports are coming from users who have had sound issues after the update, and it appears that the software giant is already investigating them. The bug was after the Tuesday May 2021 patch update, specifically Windows 10 released on May 11 for version 20H2 and version 2004 KB5003173reported later.

Problems seem to come up randomly and users also have audio issues with games. On the other hand, the sounds that are played in browsers like Microsoft Edge are not affected by this problem. Sound problems occur with volume much lower than normal, muted, or high treble even when using the system’s default volume setting.

“I also had sound problems after this update. He also broke the group’s policies. So I came back with system restore, ”wrote one user. To the Reddit title.

The good news is that Microsoft in a new update to the support document recognized the problem. According to the company, some devices (especially 5.1 Dolby Digital) can produce high-pitched noises on computers running the latest versions of Windows 10.

In addition to Dolby issues, users may also experience a squeak (increase in volume) in some applications when using affected audio devices.

List of affected Windows 10 versions and updates:

Windows 10 version 20H2 and version 2004: KB5000842 (released in March), KB5001330 (released in April), KB5001391 (released in April) and KB5003173 (released in May).

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How to solve?

To fix sound issues, you can manually uninstall Windows 10 updates or follow the steps below:

  • Method 1: Publish the video or audio to your web browser instead of the application affected by the problem. For example, if you are having trouble with Groove Music, switch to the web browser and try playing the audio there.
  • Method 2: Right-click the Sound icon pinned to the taskbar and click Spatial Sound (Off). Choose Windows Sonic, Dobly, or other available options.
  • If the above solutions don’t work, you can also try switching between the sound quality from the Sound settings in the Control Panel. In some cases, enabling and disabling the sound effects will also fix the problem.

We hope that Microsoft will address the sound issues in Windows 10 with the next optional updates and include the fix for everyone in the patch next Tuesday, scheduled to arrive on June 8.