Saturday, April 20, 2024

Is it attainable to download contact logs in Microsoft Groups? – Tom Converse

Date:

I normally hear this issue, but like lots of Microsoft Teams concerns, there are many responses relying on what you want.

Need logs for person PSTN “mobile phone” only?

This is easy. PSTN people can connect with the Groups Admin Center[ユーザーレポート]/[PSTNおよびSMSレポート]Accessible from.

https://admin.groups.microsoft.com/analytics/reviews

You can also export this to Excel. This includes Microsoft Contacting approach calls, which are highly-priced if applicable, and direct-routed calls, but Microsoft will not know the value, so there is no immediate-routed phone price.

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This information and facts is also offered from the Beta Graph API. Microsoft Docs

Here is a more in depth breakdown of that phone log / invoice:

If you want a immediate routing simply call, you might also receive logs / invoices from SBC or PSTN carriers. The carrier can also offer the price tag.

Want a PSTN element / meeting get in touch with leg?

These are also obtainable from the Teams Admin Heart Excel or BetaGraph API and are affordable. This applies only to the PSTN aspect of all meetings. This is normally an space that tends to make significant use of interaction credits, in particular when there are PAYG meetings.

Will need a contact queue / auto-response PSTN ingredient?

Again, these are also obtainable from the Groups Admin Heart Excel or BetaGraph API and are low-cost. This applies only to the PSTN aspects of these products and services.

Do you also need to have a Groups to Groups VoIP contact and convention VoIP factor?

In this case, the only possibility is the simply call recording API. Call Log API Doc

This offers you a total log of all audio / video clip sessions, VoIP, and PSTN, but does not deliver the expense of PSTN classes.

As you can see, there are pretty a couple of options. Some third get-togethers can create resources that examine both the Microsoft PSTN connect with log and phone log APIs and cross-reference data for just about every user’s Lively Listing attributes to produce logs / invoices for a particular country or division. I perform for Modality Methods, which does both in Electrical power BI. If you are fascinated, be sure to experience totally free to call me.

Mortimer Rodgers
Mortimer Rodgers
Professional bacon fanatic. Explorer. Avid pop culture expert. Introvert. Amateur web evangelist.

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