Bosch eBike Systems has withdrawn the latest update to its smart system with the Kiox 300 for electric bicycles via Android smartphones. Bosch announced this in response to a query from heise online about the latest problems that the update had caused on some systems. After installing the update released on Wednesday via the Flow app, the drive system could be locked, meaning electric bikes with the Bosch Smart System and Kiox 300 could no longer be used with electric assistance.
Affected updates via Android Flow app
According to Bosch, this only affected over-the-air (OTA) updates that were imported via Android version 1.9.3 of the Flow app. The cause was unspecified connection problems. According to the message to heise online, users who had imported the system via iOS were not affected by the problem. Therefore, on Thursday it was decided to no longer offer the update via Android. For iOS, it is still available through the Flow app and can be imported.
Bosch eBike Systems apologized to affected users and promised to make the update available again as soon as possible, which, among other things, updates a navigation function and gear change recommendations. Bosch asks for a little more patience and wants to communicate when the update will be available again for Android users.
Anyone who has already upgraded and whose unit no longer works should completely reinstall the Flow app and also renew the Bluetooth pairing. The article “E-Bikes: Bosch Smart System with Kiox 300 with navigation function and problems” contains detailed instructions on how to proceed.
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