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Telekom, Vodafone, O2: Germany-wide outages in mobile phone networks largely eliminated

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Germany-wide outages in cell phone networks were largely eliminated

No more connection: In Germany complaints about failures in telephone connections are increasing.

© Finn Hafeman/Getty Images

The massive outages have made it difficult for O2 customers to make calls. Now the vendor reports that the issues are “almost completely resolved.”

Complaints had accumulated throughout Germany that all mobile phone providers suffered interruptions when making calls. The portal “all the faults” indicated that reports at O2, Vodafone and Telekom were equally affected. The cause appeared to be O2, because all the outages relate to the Telefonica network.

O2 names faulty server as the cause

Over the course of the night, however, the riots were “almost all fixed”, as O2 announced. “With a few exceptions, our customers can get back to making full calls. After a voice server failure, our technicians took immediate action, successfully stabilized the network and restored availability, apart from some necessary rework,” the company wrote.

+++ Read also: The mobile phone provider in the big test: Everyone is getting better, but O2 keeps going +++

Vodafone and Telekom confirm the failures, Telekom wants via Twitter Good luck. There he says: “Telekom’s mobile network is not affected by this outage. We are keeping our fingers crossed for our colleagues in Munich that the outage can be rectified quickly. Separate in color, united in substance.” Vodafone also commented on the difficulties in reaching O2: “There are currently mobile phone restrictions in the direction of Telef√≥nica. Our technicians are working on a solution for you. So that soon everything will work as before.”

Emergency numbers failure

Police and fire control centers were also affected by the problems. The citizens of Hamburg were informed via Katwarn that the emergency calls 110 and 112 had failed. policeresisted: “At the moment there seems to be a disruption in the entire telephone network in Hamburg. In some cases, both some of our departments and the emergency call 110 are affected. As soon as telephone communication is possible again, we will communicate with you .”

Note: This article has been updated several times.