Just after unsuccessful initiatives, I finally managed to get, for a close relatives member, their digital COVID-19 vaccination voucher, with QR code.
The problem ? It is about finding “the” particular person who will get the time to fix the dilemma. It took me two months to get above it.
I’m telling you …
From the initially dose of my family, been given on March 26, there was an error: incorrect facts was recorded in “the” program.
As a result, the particular person did not acquire by electronic mail (electronic mail or textual content information) any affirmation about their initial dose or the day formerly established to obtain the next dose.
I referred to as the sickness the Régie de l’assurance. All the information collected in their registry was appropriate, they told me. They recommended me to make contact with the Built-in Center for Health and fitness and Social Companies (CISSS) in your area.
At the CISSS, they told me not to fret. All the things would be back again to ordinary shortly.
Oh no! Months go by. I connect with you back again. Practically nothing to do ! No governing administration confirmation.
For that reason, it is time to administer the next dose.
We reached June 13. Ah! Say ah! The facts logger recognized an mistake in the first file, opened throughout the very first dose. With the enable of a colleague, appropriate the suspected mistake. And leap! The second dose injection is in the arm, as indicated on the “paper” voucher issued by the Quebec Vaccine Registry.
Speaking to the thousands of vaccinated folks who have not been given digital proof by email or textual content concept, on June 16, Health and fitness Minister Christian Dubé introduced that the portal to download the QR code of the vaccine take a look at is now out there. COVID -19.
I run to said portal. I enter the asked for information. Solution: “It is not achievable to upload your proof to the portal. This situation can occur if particular info does not correspond to the Quebec vaccination registry or the Quebec health insurance policy registry. Get the job done continues so that all citizens have access to electronic evidence of vaccination. You should test yet again in a couple days. “
Check out again and once more
As a great university student, each day that follows, I consider, I attempt, I attempt … Niet!
On June 22, I identified as Minister Dubé on Twitter: “Minister Christian Dubé, what do we do when the vaccine screening portal tells you ‘It is not attainable to upload your test’, even though all the details is recorded in the vaccination registry and the RAMQ are proper? “
There was no reaction from him.
Stubborn, I continued my initiatives with the CISSS, the Ministry of Health and fitness and Social Companies (MSSS) and even the organization accountable for the vaccine tests portal. The president of the latter replied: “The research capabilities are in the MSSS documents and are not less than our manage, so I will redirect your dilemma to the MSSS communications office. “
In the meantime, I myself contacted the MSSS media relations professionals to advise them of the difficulty. After 24 hours, there is no reaction. I am speaking with Minister Dubé’s press secretary. A couple of hours afterwards the reply arrives: “If a human being simply cannot upload their vaccination receipt in the Self-Services Portal, then they need to simply call the line 1 877 644-4545 for the important aid. “
Saved for troubleshooting
Previously, you had by now called this variety. He hadn’t presented her anything.
On Tuesday I tried my luck once again. I came throughout a initially assistant who, soon after my explanations, transferred me to the services that he explained as “troubleshooting.”
Following an hour and a half of waiting in line, an assistant listened to my issues, and just after about 10 minutes, she generated and despatched reported electronic evidence of vaccine with the QR code.
For the thousands of vaccinated people today who are not able to down load their evidence of vaccine, I wish you to come across this “pearl” of the QR code.